Privacy Policy

Privacy Policy Notice

What is this Privacy Notice for?

This privacy notice is for this website www.advancedlettings.com and served by Advanced Lettings Ltd and governs the privacy of its users who choose to use it. The notice sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this notice.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements and all handling of your personal data is done in compliance with the General Data Protection Regulation (EU) 2016/679.

What are your rights?

When reading this notice, it might be helpful to understand that your rights arising under Data Protection Legislation include:

  • The right to be informed of how your Personal Data is used (through this notice);
  • The right to access any personal data held about you;
  • The right to withdraw consent at any time, by contacting folkestone@advancedlettings.com or following the method outlined in the Use of Cookies section;
  • The right to rectify any inaccurate or incomplete personal data held about you;
  • The right to erasure where it cannot be justified that the information held satisfies any of the criteria outlined in this policy, or where you have withdrawn consent;
  • The right to prevent processing for direct marketing purposes, scientific/historical research or in any such way that is likely to cause substantial damage to you or another, including through profile building; and
  • the right to object to processing that results in decisions being made about you by automated processes and prevent those decisions being enacted.

Who is the Data Controller?

For user of this website, where we have collected your personal data directly from you, we, Advanced Lettings Ltd, a registered company in the United Kingdom (Company No: 05752828) with the registered address of First Floor Office Suite, 103 Sandgate Road Folkestone, Kent CT20 2BQ, are the Data Controller. Our Data Protection Lead is Nina Simpson. If you have any further questions around your data, please email nina@advancedlettings.com.

Why are we processing your data?

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s device. Cookies are small files saved to the user’s device that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their device, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. Use of Google Analytics is conducted in accordance with Google’s privacy policy: http://www.google.com/privacy.html. Other cookies may be stored to your device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information, other than your pseudonymised identifier, is stored, saved or collected. You can exercise any of your rights (outlined above) in relation to our use of cookies. This processing is conducted lawfully on the basis of  ‘our legitimate interests’.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details in acknowledgement of the risks inherent in transferring data over the internet. This website and its owners use any information submitted to provide you with further information about our work and the services we offer, or to assist you in answering any questions or queries you may have submitted. Your details are processed by the Third Parties noted below only for the purposes outlined. Every effort has been made to ensure a safe and secure form for email submission, but we advise users that no form of internet communication is 100% secure, and that you use this feature at your own risk. The data we collect for contacting you through our website will include your name, email address and any other personal data included within the content of your message. This processing is conducted lawfully on the basis of article 6, section 1, sub-section f – ‘our legitimate interests’.

What are Advanced Lettings Ltd’ ‘legitimate interests’?

Advanced Lettings Ltd legitimate interests are its business needs balanced against the rights and freedoms of all individuals affected by that need. It is conducted by the Advanced Lettings Ltd Board of Directors and incorporates considerations of the risks present in our processing, your likely response to those risks (unless you inform us of your actual considerations) and what benefits you are likely to receive from our processing.

Our use of cookies is based on our legitimate interest in analysing how our website is used, both for security and business reasons, and using that information to make our service more secure and better for you to use. Your objection to use using cookie data in this way (as outlined in the section above) will nullify our legitimate interest in processing your personal data only.

Our processing of your personal data in response to communications initiated by you is based on our legitimate interest in responding to enquires or suggestions about our organisation and the corresponding benefit you will receive in our response.

Who else will receive your personal data?

The following organisations also process your personal data on our behalf. This relationship is governed by a contractual relationship that operates in accordance with the GDPR.

 Third Party Organisation  Purposes for Carrying Out Processing Sub-processors
Warren IT Services

Unit 12, The Glenmore Centre Shearway Business Park, Pent Road, Folkestone, Kent, CT19 4RJ

 

General IT support with access to Advanced Lettings Ltd in-house servers & workstations. Access to servers is given on a per request basis for troubleshooting technical errors.

 None
 Warren IT Services

Unit 12, The Glenmore Centre Shearway Business Park, Pent Road, Folkestone, Kent, CT19 4RJ

 Providers for email and website hosting. Access to website and email accounts is given on a per request basis for troubleshooting technical errors.

 

 

None

Does your data leave the EU?

Yes. Of the organisations noted below as operating outside of the EU, the following applies:

Third Party Organisation  Country of Operation Contractual Safeguards Existing
MailChimp

The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

United States of America http://mailchimp.com/legal/privacy
Google Analytics

1600 Amphitheatre Parkway Mountain View, CA 94043 United States

 

United States of America

 

https://support.google.com/analytics/answer/6004245?hl=en

How long will your personal data be kept?

Advanced Lettings Ltd holds different categories of personal data for different periods of time. Wherever possible, we will endeavour to minimise the amount of personal data that we hold, as detailed below, or, where suppression of email newsletter has been requested, to include only your email address.

Where ‘consent’ is the basis for our lawful processing of your data, we will retain your data so long as both the purpose for which it was collected and your consent are still valid. We will review the status of your consent should the purpose for which the data was collected change and treat non-response to any requests for renewal of consent made by us as if they were your request to withdraw consent. Occasionally, we might identify a legitimate interest in retaining some of your personal data that has been obtained by consent. If we do, we will inform you that we intend to retain it under these conditions and identify the interest specifically.

Where we process your data on the basis of ‘legitimate interests’, we will retain your data for so long as the purpose for which it is processed remains active. We review the status of our legitimate interests every thirty (30) days and will update this notice whenever we determine that either a legitimate interest no longer exists or that a new one has been found.

Who can you complain to?

In addition to sending us your complaints directly at nina@advancedlettings.com  you can send complaints to our supervisory authority. As Advanced Lettings Ltd predominantly handles the personal data of UK nationals and is based within the UK, our supervisory authority is the Information Commissioner’s Office. If you believe that we have failed in our compliance with data protection legislation, complaints to this authority can be made by visiting https://ico.org.uk/concerns/.

What profiling does Advanced Lettings perform?

None, Advanced Lettings Ltd does not perform any profiling of visitors to this website or its members.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner/image links to other websites, similar to: https://homelet.co.uk/landlords/ The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Advanced Lettings Ltd does not collect any personal data from social media profiles used in tandem with this website.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

2018 Edited & customised by: 

Advanced Lettings Ltd is a registered company in the United Kingdom (Company No: 05752828). Registered address in the UK: First Floor Office Suite, 103 Sandgate Road, Folkestone, Kent CT20 2BQ.