Contact us

How can we help?

If you would prefer to talk to a member of the team please call us on 01303 850030 or complete the form below and we will contact you shortly. Alternatively feel free to view our FAQ's at the bottom of page or drop us a line by filling out the form below ( * donates required)

Your Name*
Your Email Address*

Your Primary Number*
Your Mobile Number(if different)

Your Message

Please read our Privacy Statement if you are worried about giving us information

Are you a Tenant looking for a property?

When you moved into the property, your deposit would have been registered with The Deposit Protection Service (DPS) by us*.  At your completion appointment you would have signed a document titled 'Prescribed Information' and have a copy of this in your moving-in pack.  You will also receive a certificate in the post from The Deposit Protection Service and this document will have your unique repayment ID number on it.  This number is five digits long and you will need this to request repayment of your deposit from the DPS at the end of your tenancy.

If you have lost your certificate the DPS do provide an instant SMS repayment ID reminder service.  All you need to do is contact the DPS and they will then instantly issue the reminder via return text message.  If they are unable to issue a reminder by text message they will endeavour to issue the reminder direct to your registered email address.

However, if you think you haven't received a certificate then you need to contact the DPS as soon as possible to stop any delay in the return of your deposit.  You can contact the DPS via their website www.depositprotection.com by email enquiries@depositprotection.com or by telephone 0330 303 0030.

The DPS need to hear from both us, Advanced Lettings and whoever is named as the lead tenant on your 'Prescribed Information' document before they will make any repayment.  A joint deposit repayment form must be completed online.  This will make the repayment process as quick and easy as possible.

* Depending on the level service your landlord has with us.  Please enquire with a member of the team in the office if necessary.

If you are faced with certain circumstances which means you need to leave your tenancy agreement early, then you must get in contact with us as soon as possible.  We will negotiate with the Landlord on your behalf as it is their choice as to whether to agree or not, and we would need to take their instruction.


Legally you will remain responsible for the property and its financial commitments until such a time as the property is re-let or the tenancy reaches it's end.


If your landlord agrees for you to leave the tenancy early, then there will be administration charges to pay.  If you think you may need to leave early then please contact Nina Simpson on 01303 850030 or email her on nina@advancedlettings.com and she will be happy to confirm what charges will be applicable.

We have a few ways in which to get you a viewing ..


* Call a member of the team on 01303 850030

* Fill in our property enquiry form below and we will contact you shortly, or

* Drop in and see us at our office on Sandgate Road, Folkestone.

Our viewing availability can change on a daily basis.  If you would like a quick viewing then you should always pick up the phone to arrange this

Our opening hours are:

Monday to Friday 9am – 5pm (Closed 12.30 – 1.30 for lunch)


Saturday 9am – 1pm

Occasionally, yes.  It is the Landlords decision whether they will accept pets in their properties and they can also decide which pets they are willing to accept.  An additional deposit of £250 is always required for pets.  If a property can take pets then this will be detailed in the property description.
Properties can come and go very quickly, so if you see something of interest then please contact us as soon as possible in one of the following ways.

* Call a member of the team on 01303 850030

* Fill in our property enquiry form below and we will contact you shortly, or

* Drop in and see us at our office on Sandgate Road, Folkestone.

A member of our team will be more than happy to take you through our referencing process and the arrangements we make for moving you in.

 
Yes, our deposits are usually the equivalent to one months rent, unless otherwise stated on our property advertisements.

Our deposits are always registered with the Deposit Protection Service (DPS) and we provide you will the relevant paperwork at your moving in appointment. However some times a Landlord may wish to register the deposit themselves with one of the three deposit scheme providers.

Yes, when you bring any application forms into the office you will be asked to provide some photographic ID in the form of a passport or driving licence together with proof of address. Any of the following documents can be accepted:




  • Driving licence showing current address

  • Utility bill (no older than three months and not a mobile phone bill

  • Council tax bill (we’ll only accept bills dated until the end of June that year)

  • Bank statements

  • Home service provider bill such as broadband or digital TV (no older than three months)

  • Current TV licence

  • Homeowner’s current home insurance policy schedule

  • Current mortgage statement (correspondence address and address the mortgage applies to must be the same)

  • Tenancy Agreement signed and dated within the last six months (the applicant being referenced must be a named tenant on the Tenancy Agreement).

  • Letter from the employer on headed paper, signed and dated


Any photographic evidence provided must show your name, date of birth and be in date.

We definitely can’t accept:




  • Financial statements (e.g. credit cards)

  • HM Revenue & Customers documents

  • NHS medical card

  • Letters from accountants or solicitors

  • Mobile phone bills

Referencing is the process which all Tenants have to go through to be accepted for a property.


When you have found a suitable property that you wish to apply for, all applicants over the age of 18yrs old will need to complete an application form as they will need to be named on the Tenancy Agreement.


Should you require a Guarantor because you are on housing benefit or are on a low income, the Guarantor(s) will also need to complete an application form, as they will sign the Tenancy Agreement along side you as the Tenant(s).


On receipt of the fully completed application form(s), identification (passport or driving licence) and proof of address (utility bill) we will then contact the Landlord with your details and on acceptance by the Landlord you will need to pay the appropriate administration fee (inclusive of VAT) of £195 per single applicant, £325 per couple (families with children under 18 years) £75 per applicant over 18 years and £75 for a guarantor (if required).


Once the administration fee has been paid we will then proceed with the referencing procedure, which normally takes 3-5 working days. Please note that the administration fee does not constitute a Tenancy or offer of a Tenancy but is solely to cover administration costs and is non refundable should your application be unsuccessful or if you withdraw, for any reason.


What do we check when referencing?





  • Adverse credit history - this includes credit score, outstanding CCJ's, Individual Voluntary Arrangements and Bankruptcies

  • Current bank account - checks made for authenticity and last 3 years of addresses

  • Current residential status - obtain reference from current landlord or agent (if applicable)

  • Proof of income - obtain reference from employer(s) to confirm salary and contract status

  • Independent means - this information would need to be provided by you, please ask for details

  • Self employment - obtain information of income via registered accountant or SA1 Tax Forms


Once referencing has completed successfully we will get in touch with you to arrange your moving in day.

It is always nice to hear that what we are doing has made a difference to someone.  We have an employee reward scheme in place, so whether you would like to praise Advanced Lettings as a whole or a named individual then we would love to hear from you.  We would appreciate it if you could either call Nina on 01303 850030 or email her on nina@advancedlettings.com
Notice to leave a property must be received in the office in writing, signed by all Tenants named on the tenancy agreement, as per your tenancy agreement.


When can I give notice?



When you move in to the property you sign a 6 month Assured Shorthold Tenancy Agreement subject to contract.  Just before month 4 of your tenancy you will receive a letter asking if you wish to renew your tenancy agreement for an additional 6 months.  You have 3 options available to you and these are as follows:

Option 1

You sign a new contract committing you to another 6 or 12 months at the property.  If you would like a longer tenancy, please highlight this at the renewal stage and a request can be put to your Landlord.

Option 2

If the tenancy is not renewed at the end of the six months, then it will automatically become a Statutory Periodic Tenancy.  This will mean you can give one full contractual months notice anytime after the first six months.

Option 3

You can give us notice to leave.  This must be done before the end of month 5 of your tenancy agreement and the procedure to follow is detailed below.

You must always give one full contractual months notice to leave.  The date for leaving will be determined by the date you moved in.  We must received your letter in writing before this date in order for you to leave in the following month.

Example: Your tenancy agreement starts on 25th of the month.  Your notice must be received by us in writing prior to the 24th of the month so you can leave on the 24th of the following month.

If you have given notice and this has been accepted by Advanced Lettings the following will take place.

A checkout appointment will be arranged for the first working day after the last day of your tenancy where possible.  The checkout will be completed against the original inventory which was given to you when you moved in.  If at a time you made changes to the inventory and returned a copy to the office, then this will be the copy that is used.

If you require any assistance with getting your property ready for your checkout, we can provide you with details of reliable contractors who can assist with anything from rubbish clearance, cleaning to tidying gardens.  Please contact a member of our team who will be happy to help you.

On leaving the property, you must return all keys (including any meter keys or cards) to the office and complete a keys returned checklist and supply us with your forwarding address.

Key meters and card meters

If you have either of these at the property, the amounts left should match (as closely as possible) to the amounts stated when you moved in.  These will be shown on your inventory and report.
Your agent or Landlord can enter your property at any time during the tenancy, however sufficient notice of at least 24 hours must be given if a visit is required.

In practice, as an agent we will always try to call you, message you on email or as a last resort notify by letter that we will be visiting the property.
We really believe that we offer a great service to both our Landlords and Tenants, so we hope that this question isn't clicked on very often.  However, if you are unhappy then please see below our detailed Customer Complaints Handling Procedure:

We are members of the Association of Residential Letting Agents (ARLA) and aim to provide the very best standards of service at all times. We also belong to the redress scheme with The Property Ombudsman and we adhere to their Code of Practice. If you believe that we have not given you satisfactory service please follow this complaints procedure in the first instance:

  1. Please contact our Senior Manager Mrs Nina Simpson on the telephone number below or by email nina@advancedlettings.com and every attempt will be made to resolve your concerns to your satisfaction.

  2. If you are not satisfied with the response you receive, please write to Mr Kenneth Simpson at the below address marked Private and Confidential for his attention.

  3. Your letter will be acknowledged within 3 working days. An investigation will then take place and a formal written outcome will be issued to you within 15 working days of the acknowledgement.

  4. If you are not satisfied then you must write to us and explain the reason why. We will then provide a written statement expressing our final viewpoint following a second review of your complaint.

  5. If you are still unsatisfied you may now report the matter to The Property Ombudsman (please remember you must do so within 12 months of our final viewpoint letter). Their address details are as follows:-


Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP

For further information you may wish to visit the Property Ombudsman website  www.tpos.co.uk .

 

If you think you may experience a problem with paying your rent at any time then you must contact Nina Simpson on 01303 850030 as soon as possible.  If you would prefer to talk face to face then please call into the office or email Nina on nina@advancedlettings.com


The earlier we are made aware of any problems, the more we can do to help, so don’t delay.  If you think you are having any problems then do not hesitate to contact us.

Any maintenance should be reported as soon as possible to the Advanced Lettings office on 01303 850030.  If it is out of hours and an emergency please listen to the answer phone message for the mobile number to call.


When moving into your property, you will be advised what management service your Landlord has with us.  If you are told that he/she deals with his/her own maintenance then you will be supplied with his/her contact details and in the event of any maintenance issue or emergency then you should contact them direct.


It is really important to advise us of any maintenance issue as soon as possible so it can be rectified as quickly as possible, ensuring your quality of living and the property of the Landlord.

Any alterations or decorating within a property must have the written consent from the Landlord.   If you are in a tenancy with us, then please contact us on 01303 850030 or by email at folkestone@advancedlettings.com  who will contact your Landlord on your behalf

All monies payable in advance can only be accepted either by banker’s draft, building society cheque, cleared bank transfer or debit card payment (please note: we cannot accept a debit card payment over the telephone)


This must be paid prior to the moving in date and failure to do so may delay your moving in date. Monies payable in advance consist of the following:




  • 1st months rent in advance (what the rental amount is)

  • Security deposit (same as one months rent (Unless otherwise stated)

  • Contract and completion fee (£120.00 (inclusive of VAT)

Occasionally, yes.  It is the Landlords decision whether they choose to accept Tenants in receipt of DSS or not.  Sometimes our Landlords will accept full DSS, others may accept part working / part DSS.  On either occasion a Tenant will always need a Guarantor if they are in receipt of any benefits and rely on these as all or part of their income.

Are you a Landlord?

Your property should be checked periodically during a tenancy.  From our experience monitoring a tenancy through inspections maintains a higher standard of care.

Depending on which service you choose to take with us, we inspect our properties initially after 3 months and then every 6 months after.  Our tenancy agreement makes reference to the fact that we have the right to visit the property, provided reasonable notice has been given.

We have an exciting new app called Inventory Rocket which has been designed and created by us which we use to complete inventories, inspections and checkouts.

The app Inventory Rocket means we can supply you and your Tenant(s) with thorough and comprehensive reports and has proven to be vital in assisting with the adjudication process of any deposit disputes.

After an inspection visit you will receive a written report along with photographs and a notes section which gives you overall information on the condition of the property so you remain informed.

If you ever wish to visit the property during the tenancy, then we can arrange this for you, but again the Tenant is entitled to prior notice.

 
Since 1st October 2008, an Energy Performance Certificate (EPC) has been required by law whenever a building in the rented sectors is let to a new tenant.  If the landlord has failed to provide an EPC to a tenant, or fails to show an EPC to an enforcement officer when asked, Trading Standards can issue a notice with a penalty charge of £200 per dwelling.  In addition to paying the penalty notice, the landlord will still have to provide an EPC to the person who has become the tenant.

As an agent, we have the task of ensuring that these requirements are met before the property can be advertised.

  • Landlords must provide an EPC free of charge to prospective tenants at the earliest opportunity and must provide a copy of the EPC to the person who takes up the tenancy.

  • The purpose of the EPC is to show prospective Tenants the energy performance of the dwelling they are considering renting.

  • EPCs are valid for 10 years and can be reused as many times as required within that period.  It is not necessary to commission a new EPC each time there is a change of tenant.


An EPC shows two things, the energy efficiency rating (relating to running costs) and the environmental impact rating (relating to the carbon dioxide emissions) of a dwelling.  Each rating is shown on a A-G rating scale (similar to those used for fridges and other electrical appliances).

The rating is accompanied by a recommendation report that shows how to improve the dwelling's energy efficiency.  These two elements together form the EPC and the complete document must be provided to the new Tenant.  There is no statutory requirement to carry out any of the recommended energy efficiency measures stated in the recommendation report.

 
Utility bills

As your agent we will advise all local councils along with gas, electricity and water companies when a Tenant(s) moves in or out of a property, providing them with up to date readings and forwarding address details of the Tenant(s).

During 'void' periods all utility services are transferred back into your name, even if this will only be for a relatively short period of time.

Council tax

Council tax is a property based tax.  We will inform the local council of each and every change of occupancy.  There is a clear obligation on a property occupier to register for council tax and a specific clause in the tenancy agreement, to which we draw their attention, also clearly highlights the tenant's obligation to register and pay for council tax.  If and when a property is unoccupied and unfurnished the property may be exempt from council tax for a period of time.  You should check the latest terms and conditions with your local council.

 
The information below details the procedures undertaken when a Tenant(s) fall into rent arrears.

 1.  7 Day rent arrears letter

If the Tenant(s) have not paid their rent on time and they are between 1 and 7 days late making a payment, the first of three letters will be sent.  A letter will also be sent to the Guarantor (if appropriate) with  the copy of the letter we have sent to the Tenant(s).  The Landlord will also receive notification that the rent payment has not received.

2. 14 Day rent arrears letter

If the Tenant(s) have still not paid the outstanding rent arrears by the next 7 days another letter will be sent.  A letter will also be sent to the Guarantor (if appropriate) with the copy of the letter we sent to the Tenant(s).

3.  21 Day rent arrears letter and the Section 21 Notice Requiring Possession (served by hand)

If the Tenant(s) have still not paid the rent arrears or entered into an agreed repayment plan, the 21 day letter will be sent.  The Section 21 Notice Requiring Possession will also be served at this point by hand.  A copy of the Section 21 Notice and the letter sent to the Tenant(s) will be sent to the Guarantor (if appropriate) at a charge of £50 +VAT.  If a payment is not made in full or an agreed repayment schedule has not been entered into then the following action will be required.

Rent guarantee insurance

If you can't afford to be without your rental income during times when the property is let, we would advise that you take a level of rent guarantee cover.

Policies are available from insurance companies to guarantee your rent if your tenant's payment defaults.  There are various levels of cover available from different insurance providers so we would advise making some calls to see what can be offered to you.

'HomeLet' who we use for our referencing procedures do offer a comprehensive range of Landlord's insurance policies.  To find out more from them you can contact them on 0330 333 7039 quoting ref. 1504031 or by visiting https://homelet.co.uk/landlords

 
Managed properties who have our 3, 4 or 5 star service.

You will receive a monthly rent / invoice statement by email from Advanced Lettings Ltd on the last day of every month.  If you do not have an email address the statement will be posted direct to you.

Your statement will include details of the rent payments made by your Tenant and any deductions that have been made either by Advanced Lettings Ltd for our management fees or if you have instructed us to carry out maintenance or any safety checks.  All invoices raised against your statement will be sent to you by email / post with your monthly statement.  These invoices must be kept for your records and your annual tax return.

Your statement will provide details of the total amount due to be paid to you.  This payment will be sent to you by bank transfer within 3 - 5 days of the end of the month, to your nominated bank account.

Non-managed properties

1 star service

You will be notified when the Tenant(s) have passed their referencing.  You will be sent an invoice for payment of our finders fee.  When the funds have been received we will forward you the necessary documents so you can make contact with your new Tenant(s).

2 star service

You will receive a property file after the Tenant has singed the tenancy agreement and taken possession of your property.  Included in your property file will be a rent / invoice statement which will details the payments received by your Tenant, any deductions made either by Advanced Lettings Ltd for our tenant introduction finders fee or any safety checks that have been carried out on your behalf.

Your statement will provide details of the total amount due to be paid to you.  This payment will be sent to your nominated bank account by bank transfer within 5 days of the tenancy start date.

Rental amounts vary property to property and can be dependent on everything from size and location to the quality of décor.


Whether you are looking to buy a property to let or you have a property that is ready to let then we will be happy to give you some estimates on rental price.  We use our own knowledge of the local rental market and use price guide reports from Rightmove covering the areas surrounding your property.


If you would like a price guide for your property then please fill in our contact form.

Yes, you must obtain permission from your mortgage company that you can let your property and we like to see a copy of this in writing when we take on your property to let.  Your mortgage company may put special conditions on your property which we may need to be aware of for letting purposes.  Some mortgage companies like to see a copy of our tenancy agreement, if this is the case for you then we will be happy to provide one to them.

Make a call to our office on 01303 850030 or drop in and see us in our office in Sandgate Road, Folkestone.


We will be happy to discuss our processes and talk about the services we can offer you.

Using an agent can provide you with essential skills in letting your property(s) and can be an economical way of ensuring that a tenancy runs smoothly, whilst protecting your investment.


At Advanced Lettings we believe that we offer a professional service dedicated solely to lettings to our Landlords, helping you to choose which of our services will meet your needs.

It is always nice to hear that what we are doing has made a difference to someone.  We have an employee reward scheme in place, so whether you would like to praise Advanced Lettings as a whole or a named individual then we would love to hear from you.  We would appreciate it if you could either call Nina on 01303 850030 or email her on nina@advancedlettings.com
We really believe that we offer a great service to both our Landlords and Tenants, so we hope that this question isn't clicked on very often.  However, if you are unhappy then please see below our detailed Customer Complaints Handling Procedure:

We are members of the Association of Residential Letting Agents (ARLA) and aim to provide the very best standards of service at all times. We also belong to the redress scheme with The Property Ombudsman and we adhere to their Code of Practice. If you believe that we have not given you satisfactory service please follow this complaints procedure in the first instance:

  1. Please contact our Senior Manager Mrs Nina Simpson on the telephone number below or by email nina@advancedlettings.com and every attempt will be made to resolve your concerns to your satisfaction.

  2. If you are not satisfied with the response you receive, please write to Mr Kenneth Simpson at the below address marked Private and Confidential for his attention.

  3. Your letter will be acknowledged within 3 working days. An investigation will then take place and a formal written outcome will be issued to you within 15 working days of the acknowledgement.

  4. If you are not satisfied then you must write to us and explain the reason why. We will then provide a written statement expressing our final viewpoint following a second review of your complaint.

  5. If you are still unsatisfied you may now report the matter to The Property Ombudsman (please remember you must do so within 12 months of our final viewpoint letter). Their address details are as follows:-


Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP

For further information you may wish to visit the Property Ombudsman website  www.tpos.co.uk .

 
The following information has been produced to ensure that you are aware of the difference between an Assured Shorthold Tenancy and a Statutory Periodic Tenancy.  Along with this, the information highlights how important the prescribed information document, relating to the tenants deposit is.  This is especially important if you're a landlord who has registered the tenants deposit yourself.

Assured Shorthold Tenancy

Your tenant(s) would have already signed an Assured Shorthold Tenancy Agreement when they first moved into the property.  Normally this would be for a duration of 6 months (unless it was agreed for longer by both parties).

About 2.5/3 months before the end of the fixed term tenancy, a member of staff will contac you to see if you're happy to renew the tenancy for a further fixed term.  We will also discuss the option of a possible rent increase, in line with the Retail Price Index (RPI).  You then have three options available to you.

Option 1

You wish to renew the tenancy.  We will then contact your tenant)s) about a month later to ask if they're happy to renew for a further ter,.  If you want to renew the tenancy and increase the rent, we will speak to the tenants and let you know what they say.  If the tenants are happy to renew, we will draw up the tenancy agreements and the prescribed information documents  (we can ONLY draw up the prescribed information document if Advanced Lettings have registered the deposit).  Please do note that if you have registered the deposit yourself, you MUST ensure that you issue the tenants with a new prescribed information document.

Option 2

You wish for your tenant(s) to enter into a Statutory Periodic Tenant (explained further down).  We will contact your tenant(s) to let them know they will enter into a periodic tenancy and issue them with a prescribed information document (we can ONLY draw up the prescribed information document if Advanced Lettings have registered the deposit).  Please do note that if you have registered the deposit yourself, you MUST ensure that you issue the tenants with a new prescribed information document.

Option 3

You wish to serve your tenant(s) two contractual months notice to vacate.  This will usually be done via a Section 21 Notice requiring possession.  (This third option is the reason a member of staff contacts you 'early', because the notice must be served in line with the contract dates of the tenancy).  If Advanced Lettings have registered the deposit, we will supply your tenant(s) with a copy of the prescribed information document.  However, if you have registered the deposit yourself, you will need to supply us with a copy of the prescribed information document given to tenants so that we can give them a copy when we're serving them the Section 21 Notice.

We aim to keep you up to date with the entire process, and will let you know the outcome.  We will deduct the relevant fees from your rent.  You will receive a copy of the tenancy agreement / Section 13 Notice / Section 21 Notice along with a  copy of the invoice in the post if you're a UK landlord; or via email if you're a non-resident landlord.

Statutory Periodic Tenancy

Should an Assured Shorthold Tenancy Agreement expire, and neither party has given notice or a new Assured Shorthold Tenancy Agreement has not been entered into.  The tenancy will automatically continue on what is called a Statutory Periodic Tenancy.  The period is determined with reference to the frequency with which rent is due.  In most cases this will be a month-to-month rolling tenancy.

A Statutory Periodic Tenancy allows both parties to have peace of mind that although a new tenancy was not signed, the same rights for both parties are still legal and binding.  The only difference being is that you can give the tenant(s) two contractual months notice toe vacate at any time; and the tenant(s) can give you one contractual months notice to vacate at any time.

Whilst the flexibility of a Statutory Periodic Tenancy can be beneficial if a fixed 6/12 month tenancy is not practical for either party, this does also mean that either party can give notice at any time and therefore does not promote complete security as would an Assured Shorthold Tenancy.

Please note that if Advanced Lettings have registered the tenants deposit, we will supply the tenants with a new prescribed information document.  However, if you have registered the deposit yourself then you MUST ensure that you supply the tenants with a new prescribed information document.

 
If you are an overseas landlord you can apply for approval under the Non-Resident Scheme and on receipt of this certificate we will not deduct any tax from your rental income.  To apply for approval please go to www.hmrc.gov.uk and search for non-resident scheme, the application forms can then be completed on line.  Please be aware that HMRC may take a few weeks to process your application, therefore we would recommend that you complete your application as soon as possible to avoid any tax being deducted while we are waiting for the approval from HMRC.
Yes you can, but you must give the tenants sufficient notice of any visit.  They are legally allowed a minimum of 24 hours notice.  If you wish to visit your property or require somebody else to visit e.g. mortgage providers at any time then please contact us so we can negotiate the necessary arrangements for you.

We always recommend that Landlords have the right buildings and contents insurance in place for their tenanted properties.  If your tenant(s) should ever request a copy of your insurance then you will need to provide it to them.


You must check that your insurer is aware that the property is let.  It is also worth considering whether your existing policy can provide cover for risks that are industry specific, as a private house of contents policy may not extend to them.  Some examples could include:




  • Loss of rent following an insured event

  • Property owner’s liability

  • Accidental / malicious damage by the tenant

  • Un occupancy cover

  • Alternative accommodation cover

  • Unauthorised property modification


'HomeLet' who we use for our referencing procedures do offer a comprehensive range of Landlord’s insurance policies.  To find out more from them you can contact them on 0330 333 7039 quoting ref.1504031 or by visiting https://homelet.co.uk/landlords/

An inventory is a complete record of a properties furnishings and contents, together with details on the condition that a property is let in, from scuffs and scrapes to whether something is really clean or covered in dust.


As part of our services we can arrange for this for you, using our brand new inventory app  Furnishings can be very expensive to replace and unless the condition of these together with the decoration and contents is properly documented, you will be unable to claim any recompense from the tenants deposit for any damage at the end of the tenancy.


With deposit registration being a legal requirement for landlords, the importance of a well documented inventory and report is required to protect this for both Landlord and Tenant.  Our inventories include a full written report and photographs all of which can be used in any adjudication process with deposit registration companies.


Tenants are given a copy of the inventory on their moving in day.  They are given 7 days to make any amendments that they feel are necessary and return it to the office.  The amended inventory is signed and copied and this inventory will be the one that is used if and when a tenant leaves the property.

All our properties to let are advertised on our own website, through the property portal Rightmove and use of our property lists which are available at all times.


When we receive interest from potential Tenant’s we ensure that they meet the criteria of our Landlord’s through a series of questions and move on to booking them a viewing.


Following a successful viewing, we will supply the potential tenants with application forms for completion.  On receipt of application forms we will contact you as the Landlord to discuss the content for approval.  It is at this point that we will complete the referencing for your new tenants.  If everything is provided correctly then this should only take 3 – 5 working days to complete.


When referencing completes successfully we will liaise between yourself and the tenant(s) to agree a moving in date and arrange an inventory date with you.


Every step of the process is communicated to both you and the new tenant(s) and we will update you as when required.

At Advanced Lettings we have a portfolio that includes both furnished and unfurnished properties.


In our experience, unfurnished properties are far more popular than furnished, especially in larger family homes.  As well as the legal requirements detailed below regarding any furniture in a property we would always recommend that you consider the greater responsibility for ongoing repairs or possible replacement.


Furniture and furnishings fire safety


The Fire and Furnishings (Fire) (Safety) (Amended) Regulations 1998 require that all upholstered furniture and furnishings in rented properties must comply.


If any property is found not to comply then you as a landlord face fines, imprisonment or both.


To put a property on the rental market you MUST comply with these regulations immediately, and any furniture not complying MUST be removed BEFORE the tenancy commences.


If any items in a property subject to an existing rental are replaced, either during a tenancy or a void period, then those replacement items must continue to satisfy the requirements of these important regulations.


Generally, most furniture purchased from reputable suppliers after March 1990 should comply with the regulations and will be labelled accordingly.


Products Covered by the Furniture and Furnishing Regulations:




  • Furniture intended for private use in a dwelling, including children’s furniture

  • Beds, headboards, mattresses

  • Sofa-bed, futons and other convertibles

  • Nursery furniture

  • Garden furniture which is suitable for use in a dwelling

  • Pillows, cushions and seat-pads

  • Loose and stretch covers for furniture


Products NOT Covered by the Furniture and Furnishing Regulations:




  • Curtains, carpets, sleeping bags

  • Bedclothes (including duvets)

  • Loose covers for mattresses and pillowcases

  • Furniture made before 1950